ASUS Zenbook UX32A and ASUS Varidrive

[cknowles]

Running windows 8 and latest VariDrive drivers from ASUS.
Everything works Except the DisplayLink VGA connection (Don't have HDMI to test).

I've tried all 3 USB 3 ports, making sure that no other USB devices are plugged in. In the Display Control panel, the monitor is detected and I can "extend" my desktop to it, however nothing displays, the screen stays black.

I have run the DisplayLink debug software and it says it cannot detect a DisplayLink product connected to the PC

I suspect the Intel Graphics and Media Control Panel application is preventing the DisplayLink control from properly accessing the monitor.

You'd think ASUS would have checked on this before releasing the product...

Any ideas on how to disable the Intel Graphics control panel? Or suggestions for another work around?

[keepITcool]

I've got an ASUS UX31A Prime on Win7 Ultimate (FullHD/256SSD) running without problems since a year.

Bought the VariDrive last week... First install hung. Then problems began.
Uninstall/Reinstall. Old drivers/Latest drivers.

Ethernet OK, DVD OK. Hub OK. Display fails.

VGA works.. but monitor is not removed when disconnected... so I can swap to disconnected monitor. Bit tricky that.

HDMI constantly (dis-)connecting. Trying to avoid 2.4 problems, I turned off wirelless and bluetooth. Removed logitech wireless mouse.

Asus website VERY sparse on Varidrive info. I'm desperate and about to return for refund.

[JamesH]

Hi,

Please run through this troubleshooting guide:
http://www.displaylink.org/forum/showthread.php?t=896

Let me know how you get on.

Thanks,
James

[keepITcool]

James,
I've changed to a different TV, different usb cable, different hdmi cable..

upgraded Intel USB 3.0 eXtensibleHost to 1.0.8.251 (latest)
downgraded Intel HD4000 drivers to 9.17.10.2932 from 9.17.10.3071 (latest as of mid may)

and finally I've got the monitor working in HDMI.

not sure what did the trick... my guess is that Uninstalling Intel HD drivers did the trick. At least it cleared the persistence for Intel HD4000 multiple monitors (I was hooked up via HDMI miniport first).


I'll let you know when I get around to swapping out the parst back again (piece by piece)

That still leaves my wondering:
why the Varidrive mounts TWO drives: 1 usable DVD drive and a completely useless CD ISO (UEFI mount drive) with install software.

why the setup experience is still so immature/unprofessional that it takes me 4 evenings of tinkering to get it up and runniing.

Jurgen - keepITcool

[cknowles]

Going through the debug process, I do not see a Displaylink device under USB display adapters. I am attempting to use the VGA port, do not have HDMI capable monitor

Everything up to that point is good.

The displaylink debug tool does not detect the adapter.
My notebook has 3 USB3 ports and I've tried all 3 without success

[JamesH]

Hi,

Is the Varidrive detected if you connect to a USB 2.0 port on your notebook?

Thanks,
James

[keepITcool]

no usb2.0 ports the asus ux31..

[keepITcool]

Originally Posted by cknowles

Going through the debug process, I do not see a Displaylink device under USB display adapters. I am attempting to use the VGA port, do not have HDMI capable monitor

Everything up to that point is good.

The displaylink debug tool does not detect the adapter.
My notebook has 3 USB3 ports and I've tried all 3 without success

did you get latest asus ux bios? for my ux31A there's a bios 218 that specifically mentions the varidrive..