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05-13-2021, 09:17 PM | #1 |
Junior Member
Join Date: May 2021
Posts: 4
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Hello, I have 13' 2021 Macbook Pro with M1, latest OS, 2 screen HP E243, i have used 1 usb-c hub with 2 HDMI, only 1 display was working, now bought OKX docking station and when connected via 2x HDMI, or 1xHDMI + 1 DisplayPort Both screen works as mirrors and in Arrangement i see only mac screen and 1 HP screen. Still DisplayLink show as no devices connected. tried to reinstall software but no results. Can someone help?
Regards Michał |
05-13-2021, 09:29 PM | #2 | |
Senior Member
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,678
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Quote:
You'd need to give the model as the brand is not enough to know. Only being able to clone the displays in the sign of using an MST dock on macOS, which means it does not use DisplayLink technology. This tends to be confirmed by the fact you are saying the app does not detect DisplayLink hardware. The DisplayLink Manager app cannot change the hardware limitation of the product, and only works with DisplayLink chips. macOS does not support MST, even on the Intel ones. MST docks only offer two different displays on platform supporting MST, like Windows 10. This article could give you more details on what MST is and the limitations. DisplayLink technology does not rely on MST. Kind regards, Alban
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Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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05-13-2021, 09:38 PM | #3 | |
Junior Member
Join Date: May 2021
Posts: 4
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Quote:
My docking station is OKX Model U002 which example can be found under below link https://www.amazon.com/OKX-Docking-S.../dp/B08CB4RWRV Based on description i believe that something i made incorrectly because its should support DisplayLink. Are there any other places where i have to change setting beside Privayc and User setting to them automatically? Regards Michał |
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05-13-2021, 09:48 PM | #4 | |
Senior Member
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,678
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Quote:
I can see that your product title states "MacOS only Support Mirror Mode". That cannot be a DisplayLink product. Photos in the description also shows all the same content on macOS but different content on Windows. That is 100% an MST dock. - "Please ensure your laptop USB-C 3.1 Gen 2 Type C port support Display Port Alt Mode": DisplayLink docks don't need that. - "If your laptop only has USB A port, then it is incompatible with the docking station." DisplayLink use real USB traffic and work on ALL USB connectors. I am sorry, not amount of setting changes will work here. Regards, Alban
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Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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05-14-2021, 06:18 AM | #5 |
Junior Member
Join Date: May 2021
Posts: 4
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Thanks a lot, i miss this information, has to find other device,
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