Driver download fail?

kretzer09 · 11-28-2011, 06:39 PM

I am on an iMac running 10.6.8. After I authenticate to proceed with the installation an "Installation Failed" pops up and says "The insta;;er encountered an error that caused the installation to fail. Contact software manufacturer for assistance." Anybody have any idea what to do?

ChristianP · 11-29-2011, 10:42 AM

Could you please post the installer log: when you see the installer error message, go in the "window" menu, select "Installer log" and press the save button (top-right corner) to save the log to a file. Thanks

kretzer09 · 11-29-2011, 01:27 PM

Ok, heres the installer log. Thanks in advance

ChristianP · 12-01-2011, 01:52 PM

Thanks for the log. Analyzing the log file it seems that you are using an old installer. Are you using the 1.6 driver installer? Thanks

11-28-2011, 06:39 PM	#1
kretzer09 Junior Member Join Date: Nov 2011 Posts: 2	Driver download fail? I am on an iMac running 10.6.8. After I authenticate to proceed with the installation an "Installation Failed" pops up and says "The insta;;er encountered an error that caused the installation to fail. Contact software manufacturer for assistance." Anybody have any idea what to do?

11-29-2011, 10:42 AM	#2
ChristianP Senior Member Join Date: Apr 2011 Posts: 280	Could you please post the installer log: when you see the installer error message, go in the "window" menu, select "Installer log" and press the save button (top-right corner) to save the log to a file. Thanks

12-01-2011, 01:52 PM	#4
ChristianP Senior Member Join Date: Apr 2011 Posts: 280	Thanks for the log. Analyzing the log file it seems that you are using an old installer. Are you using the 1.6 driver installer? Thanks