Hp USB 2.0 Docking Station and HP ProBook 6540b FREEZES

probleemos · 12-01-2011, 12:18 PM

Laptop: HP ProBook 6540b /w Win7 Pro
Docking Station: HP USB 2.0 Docking Station " AY052AA#AC3 "
20" LCD Screen

Problem: Sometimes picture freezes, mouse cursor doesn´t move anymore. (Laptop connected to Docking Station. Laptop cover closed, picture showing only in LCD screen).

Solution: Open laptop cover and wait that picture come to laptop´s screen. It works now - able to move coursor. And when you closing cover again, picture comes back to LCD and it works again.

What might be problem and how i can fix it?

I have updated docking station and graphic card drivers..

Wim · 12-01-2011, 12:26 PM

Please make sure you are using the latest v6.1 software from the DisplayLink website. I this does not fix the issue, please post the log files as described here:

http://kb.displaylink.com/269

Wim

probleemos · 12-01-2011, 12:31 PM

Thanks, i try that.

12-01-2011, 12:18 PM	#1
probleemos Junior Member Join Date: Dec 2011 Posts: 2	Hp USB 2.0 Docking Station and HP ProBook 6540b FREEZES Laptop: HP ProBook 6540b /w Win7 Pro Docking Station: HP USB 2.0 Docking Station " AY052AA#AC3 " 20" LCD Screen Problem: Sometimes picture freezes, mouse cursor doesn´t move anymore. (Laptop connected to Docking Station. Laptop cover closed, picture showing only in LCD screen). Solution: Open laptop cover and wait that picture come to laptop´s screen. It works now - able to move coursor. And when you closing cover again, picture comes back to LCD and it works again. What might be problem and how i can fix it? I have updated docking station and graphic card drivers..

12-01-2011, 12:26 PM	#2
Wim Senior Member Join Date: Feb 2009 Posts: 1,561	Please make sure you are using the latest v6.1 software from the DisplayLink website. I this does not fix the issue, please post the log files as described here: http://kb.displaylink.com/269 Wim

12-01-2011, 12:31 PM	#3
probleemos Junior Member Join Date: Dec 2011 Posts: 2	Thanks, i try that.