Monitor shows up as generic pnp monitor in device manager

cfreberg · 09-26-2012, 10:20 PM

I purchased a AOC 1649fwu monitor that uses the display link driver and installed it successfully. However, it shows up as a generic pnp monitor in device manager and I can't find a way to change it. This seems to be causing problems with games I play. Specifically Command and Conquer will not load. The error implies a problem with the resolution on a monitor (which can't be changed on the generic pnp monitor).

Disconnecting the USB monitor has no effect. The game will not load after installing the monitor whether it's connected or not.

I have downloaded and installed the latest displaylink driver but that has not helped either.

I am running Windows 7 Enterprise - 64bit.
USB display adapter version - 6.3.40660.0

Any assistance would be appreciated.

09-26-2012, 10:20 PM	#1
cfreberg Junior Member Join Date: Sep 2012 Posts: 3	Monitor shows up as generic pnp monitor in device manager I purchased a AOC 1649fwu monitor that uses the display link driver and installed it successfully. However, it shows up as a generic pnp monitor in device manager and I can't find a way to change it. This seems to be causing problems with games I play. Specifically Command and Conquer will not load. The error implies a problem with the resolution on a monitor (which can't be changed on the generic pnp monitor). Disconnecting the USB monitor has no effect. The game will not load after installing the monitor whether it's connected or not. I have downloaded and installed the latest displaylink driver but that has not helped either. I am running Windows 7 Enterprise - 64bit. USB display adapter version - 6.3.40660.0 Any assistance would be appreciated.