Toshiba Dynadock U3 Screen Laggy and Poor Network Performance

[pantner]

Hello,

I work in the IT Dept of a school, we have recently bought Toshiba USB3 DynaDocks as replacement docking stations for many of our computers.

I am peronsally using one with a Fujitsu T732 Convertable Tablet.

First off i've found the network performance quite poor.
We have a gigabit network, i can get 100MB/sec (not mbit/sec, Megabytes/sec!) when using the network card built into my tablet.
When using the DynaDock i am lucky if i get 30MB/sec. Concidering this is plugged into a USB3 port, i thought i would get more than that...thats only slightly more than a USB2 connect has given me in the past.

Secondly, I've found the VGA performance to be laggy/jerky. I have a Samsung 22" LCD connected (1680x1050) via DVI.
It's especially noticeable with websites when i move the mouse and it happens to travel over a HTML link the screen will freeze as it highlights the link for ~0.5 sec and then come back.

I do a very large amount of work in internet browsers (The helpdesk ticketing system we use is web-based) and it is extremely annoying!

I have a college with a Toshiba Z930 and a DynaDock, he has the same issue aswell (he thought his mouse wasn't tracking properly until i pointed it out to him).

I have updated to the latest Displaylink software, i have updated to the latest Intel USB3 Drivers (as of about 2-3 weeks ago).

I have a second, higher res monitor (1920x1080) plugged directly into my computer (via VGA) which works perfectly. I also am using the built in network as for my work, 30MB/sec is just too slow.

Overall, not a terribly good experiance for someone who is supposed to support these devices.

I have attached the 'dump' from your support tool.

Please let me know if you need any more information or have any questions.

Thank you.