Display not recognised, Windows 7, Wavlink USB 3.0 HDMI adapter

DuncanGardner · 05-08-2013, 07:23 AM

I've just bought the Wavlink USB 3.0 HDMI adapter, and am trying to attach a monitor to my DELL laptop running Windows 7 64-bit. The laptop already has a Matrox DualHead2GO installed. Could that be the problem?
(I've tested the adapter and it does work on my Vista Laptop.)
I don't even get a Display Link icon, should I expect that? I have installed the Display Link s/w and it appears OK in Programs, and USB devices.

Wim · 05-08-2013, 11:46 AM

I don't believe Matrox supply WDDM graphics drivers for their graphics cards, which are required by the DisplayLink software to correctly operate. I think this will be the reason that the adapter is not working on this laptop.

Wim

DuncanGardner · 05-14-2013, 05:29 AM

I downloaded and re-installed the DisplayLink install. This appeared to download when I first connected my adaptor. However the re-install has fixed things up, and now I have my third external monitor. Excellent!

05-08-2013, 07:23 AM	#1
DuncanGardner Junior Member Join Date: May 2013 Location: Western Australia Posts: 9	Display not recognised, Windows 7, Wavlink USB 3.0 HDMI adapter I've just bought the Wavlink USB 3.0 HDMI adapter, and am trying to attach a monitor to my DELL laptop running Windows 7 64-bit. The laptop already has a Matrox DualHead2GO installed. Could that be the problem? (I've tested the adapter and it does work on my Vista Laptop.) I don't even get a Display Link icon, should I expect that? I have installed the Display Link s/w and it appears OK in Programs, and USB devices.

05-08-2013, 11:46 AM	#2
Wim Senior Member Join Date: Feb 2009 Posts: 1,561	I don't believe Matrox supply WDDM graphics drivers for their graphics cards, which are required by the DisplayLink software to correctly operate. I think this will be the reason that the adapter is not working on this laptop. Wim

05-14-2013, 05:29 AM	#3
DuncanGardner Junior Member Join Date: May 2013 Location: Western Australia Posts: 9	I downloaded and re-installed the DisplayLink install. This appeared to download when I first connected my adaptor. However the re-install has fixed things up, and now I have my third external monitor. Excellent!