DELL D3000 & Latitude E6230

DennisR · 02-18-2014, 08:11 PM

LCD's freeze after just a few minutes of use with either one or two external LCD's connected.

DELL Latitude E6230 Laptop

DELL Model: D3000
Mfg: ACP075US

DisplayLink Debug Tool Logs attached.

Thanks,
Dennis R

JamesH · 02-24-2014, 07:12 PM

Hi,

Does this happen on all the notebook USB ports?

Can you try the latest USB 3.0 host controller driver:
https://downloadcenter.intel.com/Det...&DwnldID=21129

Thanks,
James

DennisR · 04-02-2014, 08:21 PM

Installing the latest USB 3.0 Host Controller Driver did not resolve the issue. But, removing the USB 3.0 Host Controller Driver DID fix the problem. Not really a 'fix', but the screens do not freeze now.

02-24-2014, 07:12 PM	#2
JamesH Senior Member Join Date: Jan 2012 Posts: 1,523	Hi, Does this happen on all the notebook USB ports? Can you try the latest USB 3.0 host controller driver: https://downloadcenter.intel.com/Det...&DwnldID=21129 Thanks, James

04-02-2014, 08:21 PM	#3
DennisR Junior Member Join Date: Feb 2014 Location: Washington, DC Posts: 2	Installing the latest USB 3.0 Host Controller Driver did not resolve the issue. But, removing the USB 3.0 Host Controller Driver DID fix the problem. Not really a 'fix', but the screens do not freeze now.