DL-165 - no siglal (monitor goes to power saving mode)

[gmassey]

2nd try - Forum ate my first post

Thanks in advance to anyone who tried to help

***Problem***
Monitor recieves no signal and goes into power saving.
Windows thinks everything is OK and I can drag to that area of my desktop etc.
No error messages and event the correct resolution is detected.

***My Setup***
I have a DL-165
I am using the SVGA adaptor to convert the dvi to the svga format my monitor uses.

***Things I've Tried***
1) I've checked the troubleshooting ideas (drivers installed, software installed, properties show it booted ok etc.
2) I've checked my USB cable is rated to USB 2 and am using a USB 2 port.
3) I've checked on 3 win.7 pmachines (2x laptops and 1 desktop pc) and 3 monitors
4) I've un-installed my nvidia drivers
5) I've updated my graphics card drivers
6) I've installed the default drivers that windows recommends
7) I've tried the drivers on the website here: http://www.displaylink.com/support/downloads.php
8) I've tried multiple USB ports incase I am unlucky


***Debug logs***
I've attached the debug logs for your reference.


Thanks in advance

G

[Wim]

Everything looks fine from the logs and the software drivers think they are outputting to the adapter. This could be a hardware problem.

Wim

[gmassey]

Hi - thanks for looking into the logs for me.

You are 100% correct - it was a bad vga to DVI adaptor. I swapped it out for another one and it works beautifully...

Thanks for looking and wow - 3 monitors is amazing - I'll be buying a few more of these I think