Driver Conflict: Trigger External Graphics Family

MFinSD · 08-11-2016, 06:42 PM

I installed a DisplayLink enabled dock (Humanscale Mconnect) yesterday for a client. Loaded drivers and it worked perfectly. User took their Dell Windows 8 laptop home last night and somehow (Windows update perhaps) Trigger Graphics drivers were installed. Received a service call this am that dock was not working. Ran DL driver cleaner and this did not correct the problem.

System Compatibility check indicated USB display driver conflict.

Had to search for and manually remove the Trigger drivers and restart.. Problem solved.

Q: does DL cleaner only remove installations of DL drivers?

Do any other conflicting USB display drivers need to be manually searched

Thanks

08-11-2016, 06:42 PM	#1
MFinSD Junior Member Join Date: Mar 2016 Location: San Diego Posts: 3	Driver Conflict: Trigger External Graphics Family I installed a DisplayLink enabled dock (Humanscale Mconnect) yesterday for a client. Loaded drivers and it worked perfectly. User took their Dell Windows 8 laptop home last night and somehow (Windows update perhaps) Trigger Graphics drivers were installed. Received a service call this am that dock was not working. Ran DL driver cleaner and this did not correct the problem. System Compatibility check indicated USB display driver conflict. Had to search for and manually remove the Trigger drivers and restart.. Problem solved. Q: does DL cleaner only remove installations of DL drivers? Do any other conflicting USB display drivers need to be manually searched Thanks