HP IQ500 dual screen stopped working after W10 upgrade

carraglia · 06-21-2017, 12:21 PM

Dear Madam or Sir,
my all-in-one desktop PC used to work with an external monitor, through a USB station, but it stopped working after upgrade to W10.
I attach the logs and thank you in advance for trying to help me.

AlbanRampon · 06-21-2017, 02:13 PM

Hello,

Thank you for including the logs.
From them, I believe you are using the first generation HP video dock from about 2008.
Unfortunately, these do not work on the latest Windows 10.

Kind regards,
Alban

06-21-2017, 02:13 PM	#2
AlbanRampon Senior Member Join Date: Sep 2015 Posts: 1,685	Hello, Thank you for including the logs. From them, I believe you are using the first generation HP video dock from about 2008. Unfortunately, these do not work on the latest Windows 10. Kind regards, Alban __________________ Alban Rampon Senior product manager, universal docking stations and accessories Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution