Not able to make it work on Mac Pro Mid 2015

guisegma · 02-14-2023, 02:02 PM

I have a Mac Pro Mid 2015. I have 2 monitors, one through thunderbolt, one HDMI and Im trying to connect the third one via USB-HDMI adapter. I downloaded the software and I allowed the screen recording but it doesn't seem to recognize the third monitor.
Any ideas?
Thank you

KatarzynaCzaja · 02-17-2023, 10:04 AM

Hello,

Can you please tell us what is the DisplayLink powered device that you are working with exactly?
Is it the USB-HDMI adapter that you mentioned?
If so, what is the brand and model if it?

02-14-2023, 02:02 PM	#1
guisegma Junior Member Join Date: Feb 2023 Posts: 1	Not able to make it work on Mac Pro Mid 2015 I have a Mac Pro Mid 2015. I have 2 monitors, one through thunderbolt, one HDMI and Im trying to connect the third one via USB-HDMI adapter. I downloaded the software and I allowed the screen recording but it doesn't seem to recognize the third monitor. Any ideas? Thank you

02-17-2023, 10:04 AM	#2
KatarzynaCzaja DisplayLink Tech Support Join Date: Apr 2020 Posts: 461	Hello, Can you please tell us what is the DisplayLink powered device that you are working with exactly? Is it the USB-HDMI adapter that you mentioned? If so, what is the brand and model if it? __________________ Katarzyna Czaja DisplayLink Check DisplayLink powered products here. Basic troubleshooting FAQs: Where to download the latest Windows drivers How to clean up a corrupted installation How to report Windows issues to DisplayLink for a speedy resolution How to report macOS issues to DisplayLink for a speedy resolution