Main display randomly shaking and splits

[adro21]

Just purchased a new display and docking station (DisplayLink of course) and it's so close to working great. However, every 30-90 minutes (sometimes more, it's fairly random) the main display will go crazy, start shaking and the output itself will sort of split. It's a bit hard to explain, here's a video: https://imgur.com/a/ZDztLfL

I cannot reliably reproduce this. It will just happens many times throughout the day and I can only fix it by unplugging the HDMI or the entire docking station from the MacBook.

All hardware is on latest firmware and OS, but here's the list:

- Macbook Air M2, 15.0.1 (24A348) Sequoia.
- iVANKY 14-in-1 FusionDock Pro 1+ MacBook DisplayLink Docking Station with 180W Power
- Dell S2722QC (brand new, monitor with the issue)
- ASUS VP239 (no issues)

I've tried everything suggested here by iVanky: https://ivanky.com/pages/fusiondock-...FuoJKyt0lPZsj9

I've tried many different high-end HDMI cables, different ports on both the docking startion and the monitor. But no matter what, the issue eventually happens.

Another clue...sometimes leading up to it happening, I'll catch the display doing a tiny little shake here or there. I'll sometimes think I imagined it, but sure enough, a few minutes later, the screen will shift out of nowhere (for no apparent) reason and the shaking starts with the output split (as per the video)

I'm losing my mind trying to figure out what is happening here. I'm inclined to believe it is the dock itself, but waiting to hear back from their support.

I'm also thinking of switching to a Pluggable dock as well, but really don't want to have to go through all the hassle of returning, etc. only to find the Pluggable dock does the exact same thing.

[DanielSznicer]

Originally Posted by adro21

Just purchased a new display and docking station (DisplayLink of course) and it's so close to working great. However, every 30-90 minutes (sometimes more, it's fairly random) the main display will go crazy, start shaking and the output itself will sort of split. It's a bit hard to explain, here's a video: https://imgur.com/a/ZDztLfL

I cannot reliably reproduce this. It will just happens many times throughout the day and I can only fix it by unplugging the HDMI or the entire docking station from the MacBook.

All hardware is on latest firmware and OS, but here's the list:

- Macbook Air M2, 15.0.1 (24A348) Sequoia.
- iVANKY 14-in-1 FusionDock Pro 1+ MacBook DisplayLink Docking Station with 180W Power
- Dell S2722QC (brand new, monitor with the issue)
- ASUS VP239 (no issues)

I've tried everything suggested here by iVanky: https://ivanky.com/pages/fusiondock-...FuoJKyt0lPZsj9

I've tried many different high-end HDMI cables, different ports on both the docking startion and the monitor. But no matter what, the issue eventually happens.

Another clue...sometimes leading up to it happening, I'll catch the display doing a tiny little shake here or there. I'll sometimes think I imagined it, but sure enough, a few minutes later, the screen will shift out of nowhere (for no apparent) reason and the shaking starts with the output split (as per the video)

I'm losing my mind trying to figure out what is happening here. I'm inclined to believe it is the dock itself, but waiting to hear back from their support.

I'm also thinking of switching to a Pluggable dock as well, but really don't want to have to go through all the hassle of returning, etc. only to find the Pluggable dock does the exact same thing.

Hello,

Can you please share more details I will need logfiles to check the feedback from the driver. For instructions on how to gather the logfiles please navigate to the following article How to report macOS issues to DisplayLink


And aslo for speedy support please send an email with the logfiles and detailed problem description to: technical-enquiries@synaptics.com