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Search: Posts Made By: mjaroch
Forum: Mac Software 07-28-2025, 10:07 AM
Replies: 8
Views: 51,860
Posted By mjaroch
Hello sk0125, You may want to follow the...

Hello sk0125,

You may want to follow the steps outlined in a previous message or contact our support team (https://support.displaylink.com/knowledgebase/articles/755301) directly for further...
Forum: Mac Software 07-28-2025, 10:02 AM
Replies: 3
Views: 35,191
Posted By mjaroch
Hello cledsnato, Thank you for sharing your...

Hello cledsnato,

Thank you for sharing your issue with us.

Please ensure that you are running the latest version of the DisplayLink Manager app, available here...
Forum: Mac Software 07-23-2025, 10:02 AM
Replies: 2
Views: 50,873
Posted By mjaroch
Hello nates8, Thank you for reaching out. ...

Hello nates8,

Thank you for reaching out.
To help us better understand the issue, could you please let us know the exact model of the monitor you’ve tested with the dock?

Please make sure...
Forum: Mac Software 07-23-2025, 09:49 AM
Replies: 3
Views: 18,343
Posted By mjaroch
Hello 71Datsun, Please ensure that both...

Hello 71Datsun,

Please ensure that both DisplayLink Manager and the Belkin dock firmware are fully up to date. Also, verify that the dock is receiving sufficient power to eliminate any...
Forum: Mac Software 07-17-2025, 09:49 AM
Replies: 4
Views: 40,951
Posted By mjaroch
Hello goodlab, We recommend contacting our...

Hello goodlab,

We recommend contacting our support team (https://support.displaylink.com/knowledgebase/articles/755301) directly and sending us some more information for further analysis.

If...
Forum: Mac Software 07-15-2025, 11:19 AM
Replies: 23
Views: 162,364
Posted By mjaroch
Hello bhenry11, Thank you for reaching out. ...

Hello bhenry11,

Thank you for reaching out.
To help you finding a solution please contact directly our support team.
You can do it by following these steps...
Forum: Mac Software 07-15-2025, 11:14 AM
Replies: 3
Views: 55,356
Posted By mjaroch
Hello damiankw, Most of the ALOGIC models...

Hello damiankw,

Most of the ALOGIC models you listed won't show up in the DisplayLink Manager app because they don't use DisplayLink drivers. They rely on native USB-C video output (DisplayPort...
Forum: Mac Software 07-15-2025, 10:59 AM
Replies: 2
Views: 51,212
Posted By mjaroch
Hello haphazard44, Please make sure the...

Hello haphazard44,

Please make sure the FlipGo Pro is receiving sufficient power.
You can try unplugging and replugging the USB-C cable or restarting your Mac with the FlipGo connected.
...
Forum: Mac Software 07-10-2025, 11:33 AM
Replies: 4
Views: 40,951
Posted By mjaroch
Hello goodlab, Please make sure both Zight...

Hello goodlab,

Please make sure both Zight and DisplayLink Manager have screen recording permissions enabled in System Settings.
Also, please check if both DisplayLink Manager and Zight are...
Forum: Mac Software 07-09-2025, 11:35 AM
Replies: 4
Views: 78,839
Posted By mjaroch
Hello mbam2, Thank you very much for your...

Hello mbam2,

Thank you very much for your detailed description. We truly appreciate the time and effort you put into outlining the issue.

We kindly recommend contacting our support team...
Forum: Mac Software 07-07-2025, 10:23 AM
Replies: 4
Views: 37,131
Posted By mjaroch
Hello ipmshik, Please ensure that you have...

Hello ipmshik,

Please ensure that you have installed the latest version of the DisplayLink Manager Application on your Mac and that your Dell D6000 docking station has the most recent firmware...
Forum: Mac Software 07-07-2025, 10:18 AM
Replies: 1
Views: 45,295
Posted By mjaroch
Hello r24, Thank you for taking the time to...

Hello r24,

Thank you for taking the time to share your issue.

To gain further insights and investigate this behavior in detail, we kindly ask you to contact our support team directly. They will...
Forum: Mac Software 07-07-2025, 07:38 AM
Replies: 4
Views: 20,012
Posted By mjaroch
Hello mcdamo, Please contact our support...

Hello mcdamo,

Please contact our support team and provide us with additional insights.
You can do so by following these steps (https://support.displaylink.com/knowledgebase/articles/755301).
Forum: Mac Software 07-03-2025, 07:19 AM
Replies: 10
Views: 68,228
Posted By mjaroch
Hello everyone, Thank you all for your...

Hello everyone,

Thank you all for your reaching out.
We appreciate you taking the time to share your experiences.

Please ensure that you are using the latest version of DisplayLink Manager...
Forum: Mac Software 06-27-2025, 08:05 AM
Replies: 3
Views: 20,455
Posted By mjaroch
Hello GAVINJOHNSON1, Please contact our...

Hello GAVINJOHNSON1,

Please contact our support team directly and send us some more information.
You can do it by following these steps...
Forum: Mac Software 06-26-2025, 10:54 AM
Replies: 2
Views: 5,505
Posted By mjaroch
Hello Gaia, The fact that you are using...

Hello Gaia,

The fact that you are using macOS 26 Beta is likely a significant factor here and may be the root cause of the issue.
Since this problem does not appear to be directly related to...
Forum: Mac Software 06-26-2025, 10:42 AM
Replies: 10
Views: 45,533
Posted By mjaroch
Hello boxcar_plus44, Please contact directly...

Hello boxcar_plus44,

Please contact directly our support team and send us some more data by following these steps...
Forum: Mac Software 06-26-2025, 09:26 AM
Replies: 2
Views: 19,184
Posted By mjaroch
Hello drdanaviv and nw84, Thank you for...

Hello drdanaviv and nw84,

Thank you for bringing this up, and thanks as well to the user who shared the solution.
It is confirmed that enabling "Show presenter display window in other...
Forum: Mac Software 06-26-2025, 09:18 AM
Replies: 3
Views: 20,455
Posted By mjaroch
Hello GAVINJOHNSON1, Please make sure you...

Hello GAVINJOHNSON1,

Please make sure you have the latest version of the DisplayLink Manager for macOS.
You can try to disconnect all devices, wait a few seconds, and reconnect the dock and...
Forum: Mac Software 06-26-2025, 08:54 AM
Replies: 22
Views: 110,927
Posted By mjaroch
Hello MariusJ, Thank you for sharing what...

Hello MariusJ,

Thank you for sharing what worked for you.
Your input could be really helpful for others facing similar challenges.
We truly appreciate it.
Forum: Mac Software 06-26-2025, 08:47 AM
Replies: 3
Views: 55,356
Posted By mjaroch
Hello damiankw, Thanks for reaching out. ...

Hello damiankw,

Thanks for reaching out.
It is important to notice that not all of the ALOGIC docking stations are running on DisplayLink technology. Which exact model are you using?
Forum: Mac Software 06-18-2025, 10:19 AM
Replies: 3
Views: 3,105
Posted By mjaroch
Hello pfeffer, You can send logs directly to...

Hello pfeffer,

You can send logs directly to our support by contacting us via this e-mail address:
technical-enquiries@synaptics.com.
Forum: Mac Software 06-18-2025, 07:46 AM
Replies: 2
Views: 27,560
Posted By mjaroch
Hello eggrollofchaos, The QGeeM Thunderbolt...

Hello eggrollofchaos,

The QGeeM Thunderbolt 4 hub does not use DisplayLink technology, so it's not compatible with the DisplayLink Manager app. That's why you're seeing the "Please connect your...
Forum: Mac Software 06-17-2025, 11:29 AM
Replies: 3
Views: 5,187
Posted By mjaroch
Hello ICyrets, Of course, I will follow up...

Hello ICyrets,

Of course, I will follow up with our support team regarding your case.
We will get back to you as soon as possible with further guidance.
We do appreciate your patience.
Forum: Mac Software 06-16-2025, 08:06 AM
Replies: 1
Views: 6,991
Posted By mjaroch
Hello techlawyer, I recommend you contacting...

Hello techlawyer,

I recommend you contacting our support team directly to help you finding a solution.
You can do it by following these steps...
Showing results 1 to 25 of 138

 
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