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Old 07-15-2025, 10:59 AM   #3
mjaroch
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Hello haphazard44,

Please make sure the FlipGo Pro is receiving sufficient power.
You can try unplugging and replugging the USB-C cable or restarting your Mac with the FlipGo connected.

Additionally, please confirm that the FlipGo Pro has the latest firmware installed.

If the issue persists, consider running the End-User Cleaner Tool to reinstall DisplayLink app.
If the bottom screen still won’t light up after these steps, we recommend contacting JSAUX support to verify DuoViews compatibility and any device-specific requirements.
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