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DisplayLink Team
Join Date: Mar 2025
Posts: 138
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Hello haphazard44,
Please make sure the FlipGo Pro is receiving sufficient power. You can try unplugging and replugging the USB-C cable or restarting your Mac with the FlipGo connected. Additionally, please confirm that the FlipGo Pro has the latest firmware installed. If the issue persists, consider running the End-User Cleaner Tool to reinstall DisplayLink app. If the bottom screen still won’t light up after these steps, we recommend contacting JSAUX support to verify DuoViews compatibility and any device-specific requirements.
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Marta Jaroch DisplayLink Team Where to download the latest DisplayLink drivers How to report macOS issues to DisplayLink tech support for a speedy resolution |
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| macos 15.5 |
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