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Search took 0.02 seconds; generated 62 minute(s) ago. Search: Posts Made By: Szymon
Forum: Mac Software 05-12-2026, 07:50 PM
Replies: 5
Views: 14,129
Posted By Szymon
Hi I'm sorry about your experience. Would...

Hi

I'm sorry about your experience. Would you be able to raise your case following this article?...
Forum: Mac Software 05-11-2026, 07:11 AM
Replies: 4
Views: 31,407
Posted By Szymon
Hi thaoula, I believe the issue you are...

Hi thaoula,

I believe the issue you are facing is more related to the handling your monitor while resuming from suspend. What is your monitor brand and exact model? Is it connected via HDMI or...
Forum: Mac Software 05-11-2026, 07:05 AM
Replies: 1
Views: 11,896
Posted By Szymon
Hello, There isn't any compatibility issue...

Hello,

There isn't any compatibility issue in Tahoe 26.4.1 and DisplayLink Manager 16.0.
Coud you please raise your issue via support channel following this article?...
Forum: Mac Software 05-05-2026, 06:02 AM
Replies: 4
Views: 21,033
Posted By Szymon
Hi JevermannNG, Did you go through...

Hi JevermannNG,

Did you go through Suppressing post installation configuration wizard
on this FAQ: https://support.displaylink.com/knowledgebase/articles/1964491?

Regards,
Szymon
Forum: Mac Software 05-04-2026, 06:58 AM
Replies: 2
Views: 11,301
Posted By Szymon
Hi tony359, Key question is whether you...

Hi tony359,

Key question is whether you observe this number to be periodically high, ie. while having 4 screens connected and there is at least some activity on the screens?

Regards,
Szymon
Forum: Mac Software 05-01-2026, 11:31 AM
Replies: 14
Views: 24,569
Posted By Szymon
Hi ginopalazzo, It seems none of USB 3.0...

Hi ginopalazzo,

It seems none of USB 3.0 devices appear on the bus, which confirms your observations (no monitors, pendrive).

Are you able to test your dock connecting to another port of your...
Forum: Mac Software 04-29-2026, 07:12 AM
Replies: 8
Views: 22,130
Posted By Szymon
Could you guys test macOS 26.5 beta 4 and share...

Could you guys test macOS 26.5 beta 4 and share feedback? Our internal tests of this beta shows promising results.

Regards,
Szymon
Forum: Mac Software 04-23-2026, 01:42 PM
Replies: 4
Views: 31,407
Posted By Szymon
Hi, Despite multiple attempts we were unable...

Hi,

Despite multiple attempts we were unable to reproduce this symptom. We've testing using the same setup as in the description.

I assume you are on the latest macOS 26 and DisplayLink...
Forum: Mac Software 04-22-2026, 06:00 AM
Replies: 13
Views: 25,563
Posted By Szymon
Hi NRickner, I consider this thread no...

Hi NRickner,

I consider this thread no longer active.
Please describe your problem and raise a support request following this FAQ:...
Forum: Mac Software 04-22-2026, 05:51 AM
Replies: 4
Views: 21,033
Posted By Szymon
Hi shivv, For IT managed installations...

Hi shivv,

For IT managed installations please check section: Suppressing post installation configuration wizard in this FAQ: https://support.displaylink.com/knowledgebase/articles/1964491
...
Forum: Mac Software 04-08-2026, 01:49 PM
Replies: 7
Views: 8,564
Posted By Szymon
Hi Nasrii, Thank you for the logs....

Hi Nasrii,

Thank you for the logs. Unfortunately, inspecting them I don't see any signs a DisplayLink dock has been connected. Could you check following?

Could you please try the following...
Forum: Mac Software 04-08-2026, 01:37 PM
Replies: 8
Views: 22,130
Posted By Szymon
Dear Users, We've been flagging this...

Dear Users,

We've been flagging this problem to Apple since early betas of 26.4. Other USB audio devices are affected as well. Unfortunately, no resolution or timeline has been published so far. ...
Forum: Mac Software 04-08-2026, 08:04 AM
Replies: 1
Views: 7,298
Posted By Szymon
Hello, Please see the section "Suppressing...

Hello,

Please see the section "Suppressing post installation configuration wizard" in this FAQ:
https://support.displaylink.com/knowledgebase/articles/1964491

Regards
Szymon
Forum: Mac Software 04-07-2026, 12:57 PM
Replies: 0
Views: 12,136
Posted By Szymon
Arrow DisplayLink Manager 16.0 release is out!

Dear Users,

We’re happy to announce that DisplayLink Manager 16.0 is now available for download from our website:
🔗 https://www.synaptics.com/products/displaylink-graphics/downloads/macos
...
Forum: Mac Software 04-07-2026, 07:10 AM
Replies: 4
Views: 6,280
Posted By Szymon
Hi rafalima, Unfortunately, we don't share...

Hi rafalima,

Unfortunately, we don't share tickets, I can't even find whether Devau1000 has actually reported one.
Please follow the instruction and raise your case. A video recording (slow...
Forum: Mac Software 04-07-2026, 06:57 AM
Replies: 10
Views: 17,570
Posted By Szymon
Hi Jadkorr, Please check your spam folder as...

Hi Jadkorr,

Please check your spam folder as I see in the system that your ticket has been replied 27th March.

Regards,
Szymon
Forum: Mac Software 04-03-2026, 10:26 AM
Replies: 2
Views: 8,332
Posted By Szymon
Hi holtond, This is a very detailed report....

Hi holtond,

This is a very detailed report. Since this behavior isn't consistently reproducible on other macOS Tahoe/DisplayLink configurations (at least on our side), it suggests a localized...
Forum: Mac Software 03-31-2026, 06:52 AM
Replies: 13
Views: 66,184
Posted By Szymon
Yep, I confirm that in a collaboration with...

Yep, I confirm that in a collaboration with BetterDisplay folks such support has been enabled!

Regards,
Szymon
Forum: Mac Software 03-31-2026, 06:49 AM
Replies: 14
Views: 24,569
Posted By Szymon
Hello, I'm glad it works and thank you for...

Hello,
I'm glad it works and thank you for sharing the feedback!

Regards
Szymon
Forum: Mac Software 03-30-2026, 02:02 PM
Replies: 7
Views: 8,564
Posted By Szymon
Hi Nasri, Thank you for your update. Are...

Hi Nasri,

Thank you for your update.
Are you on the latest DisplayLink Manager 15.1?
If so, would you be able to capture debug logs and send them to us? There is an instruction for this...
Forum: Mac Software 03-30-2026, 09:22 AM
Replies: 0
Views: 27,356
Posted By Szymon
DisplayLink Manager doesn't detect my device

Dear Users,

Recently, we’ve observed an increase in reports stating that DisplayLink Manager no longer detects or never recognized an accessory.

While some of these reports are valid issues...
Forum: Mac Software 03-30-2026, 08:53 AM
Replies: 20
Views: 17,074
Posted By Szymon
Hello, According to Belking spec,...

Hello,

According to Belking spec, INC015btSGY-CZ is not a DisplayLink product so DisplayLink Manager will never recognise it.

Regards,
Szymon
Forum: Mac Software 03-27-2026, 01:10 PM
Replies: 7
Views: 8,564
Posted By Szymon
Hi Nasrii, Please describe the problem a bit...

Hi Nasrii,

Please describe the problem a bit more as often they may look the same but they usually are unique.

PS. I've moved your post to a dedicated thread.

Regards,
Szymon
Forum: Mac Software 03-27-2026, 12:43 PM
Replies: 20
Views: 17,074
Posted By Szymon
Hi KKuhl, To my knowledge, Selore hub model...

Hi KKuhl,

To my knowledge, Selore hub model SEUCO218 is not a DisplayLink device and that's why DisplayLink Manager doesn't recognise it.

Regards,
Szymon
Forum: Mac Software 03-26-2026, 08:56 AM
Replies: 14
Views: 24,569
Posted By Szymon
Hi automised_matt, Thanks for the update and...

Hi automised_matt,

Thanks for the update and additional checks.
I'm going to discuss your case and further actions with engineering - let's continue the discussion via the support ticket you...
Showing results 26 to 50 of 331
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