USB3-VGA seems install but don't recongnize anything

[JamesH]

Originally Posted by bururez

Hi everyone!

i've bought one USB3-VGA graphic adapter but when i install it, it installed but when i attached one monitor it doesn't work..the monitor stay blank and any icon tray seems not installed.
I've tried this graphic adapter with 3 different computer and with nvidia graphics card with update before 10 october of 2012.
Someone could say something about this problem?
The piece could be defective?

Thanks in advance!

Hi,

I'd suggest updating your graphics driver to the latest available.

Please go through the steps on this guide:
http://www.displaylink.org/forum/showthread.php?t=896

If you still have issues please post the debug logs.

Thanks,
James