USB3-VGA seems install but don't recongnize anything

[EllenW]

Originally Posted by bururez

thanks for the reply, i've tried to install sp1 but it doesn't work yet..i think that is defective

Thanks

Hi there,

Please feel free to contact us directly at support@plugable.com and we'll be glad to either help troubleshoot or in the case of a defective unit, send you a pre-tested replacement for the Plugable USB3-VGA adapter.

Just let us know!

Thanks,
Ellen