|
|
|
07-29-2013, 10:49 AM
|
#1 |
|
Senior Member
Join Date: Jan 2012
Posts: 1,523
|
Hi,
In device manager do you have any unknown devices listed? if so can you can you provide details of what they are? Thanks, James |
|
|
|
10-08-2013, 08:36 PM
|
#2 |
|
Junior Member
Join Date: Oct 2013
Posts: 5
|
Hi James
I have the same problem as DuncanGardner. My laptop is running Windows8, and I checked the first two steps (installation and service running). I installed the proper driver (for Win8). But in the Device Manager I find no "USB Display Adapter". Instead of this, I have multiple additional normal USB's: "Generic SuperSpeed USB Hub" "Generic USB Hub" "USB Composite Device" x2 So I suppose it has been recognized, but not for what it is? Can you help me on this? Thanks a lot in advance |
|
|
|
|
10-09-2013, 10:45 AM
|
#3 |
|
Senior Member
Join Date: Jan 2012
Posts: 1,523
|
Hi,
What device do you have? Thanks, James |
|
|
|
|
10-09-2013, 06:39 PM
|
#4 |
|
Junior Member
Join Date: Oct 2013
Posts: 5
|
http://www.asus.com/Docks/USB30_HZ1_DOCKINGSTATION/
This is the docking station I have. I use it with an Asus Zenbook UX51VZ and want to use a DELL U2412M Monitor. |
|
|
|
|
10-13-2013, 09:46 PM
|
#5 |
|
Senior Member
Join Date: Jan 2012
Posts: 1,523
|
Hi,
Can you post the files from this support tool? http://www.displaylink.com/support/ticket.php?id=269 Thanks, James |
|
|
|
|
10-16-2013, 08:24 PM
|
#6 |
|
Junior Member
Join Date: Oct 2013
Posts: 5
|
Here they are. Thanks for the support
|
|
|
|
|
10-20-2013, 07:46 PM
|
#7 |
|
Senior Member
Join Date: Jan 2012
Posts: 1,523
|
Hi,
Which port on the dock are you trying to attach the Dell monitor to? Can you try attaching to the other ports on the dock? Thanks, James |
|
|
|
 |
| Thread Tools | Search this Thread |
| Display Modes | |
|
|
Hybrid Mode
