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09-14-2013, 06:40 PM
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#1 |
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Junior Member
Join Date: Aug 2013
Posts: 8
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File attached from support tool.
Let me know if there's anything else I need to do. Thank you! |
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09-23-2013, 02:44 PM
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#2 |
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Junior Member
Join Date: Aug 2013
Posts: 8
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follow up
Any news? I've been actively working on this problem for a few weeks now but am not closer to any resolution. Any help you can provide is greatly appreciated. I uploaded the log files as well.
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09-23-2013, 03:20 PM
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#3 |
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Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi,
We've seen a similar issue internally - this is currently being investigated. I'll update you when I know more. Thanks, James |
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09-23-2013, 03:43 PM
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#4 |
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Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi,
Can you let me know if you get this issue after a reboot? Thanks, James |
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09-25-2013, 11:02 PM
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#5 |
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Junior Member
Join Date: Aug 2013
Posts: 8
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reply
yes, It doesn't matter how many times I reboot - I always get the error. It's somewhat intermittent but happens more often than not - then I have to click on about 10 screens to get rid of it and eventually Excel fires up.
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09-27-2013, 02:01 PM
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#6 |
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Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi,
Thanks for the information - this issue is currently under investigation. Thanks, James |
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10-04-2013, 12:20 AM
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#7 |
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Junior Member
Join Date: Aug 2013
Posts: 8
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follow up
any news? I've had this problem for over a month now. Will there be an updated driver coming out soon?
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| Tags |
| aca039us, excel 2013 crash |
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