No sound and No 'fit to TV' on Win7

Roi · 09-16-2011, 04:55 PM

Hello,

I have just took out of the brand new box and installed a brand new DisplayLink external video/graphics card.

Why do I have no sound? Why is the 'Fit to TV' window stuck at the upper left corner, in such a way that I can't reach it?

I am connecting to the TV via HDMI.

I have already tried to install the new ver.6 of the DisplayLink software and these problems are still the same.

I have no 'USB sound device' option to choose from anywhere in sound devices in control panel in devices or anywhere.

Was all that purchase in vain?
Why do I have to waste all this time instead of 'plugging and playing'?

Thanks,
Roi.

jimAH · 09-17-2011, 10:38 AM

I'd recommend you attach the logs http://www.displaylink.com/support/ticket.php?id=269

09-16-2011, 04:55 PM	#1
Roi Junior Member Join Date: Sep 2011 Posts: 1	No sound and No 'fit to TV' on Win7 Hello, I have just took out of the brand new box and installed a brand new DisplayLink external video/graphics card. Why do I have no sound? Why is the 'Fit to TV' window stuck at the upper left corner, in such a way that I can't reach it? I am connecting to the TV via HDMI. I have already tried to install the new ver.6 of the DisplayLink software and these problems are still the same. I have no 'USB sound device' option to choose from anywhere in sound devices in control panel in devices or anywhere. Was all that purchase in vain? Why do I have to waste all this time instead of 'plugging and playing'? Thanks, Roi. Last edited by Roi; 09-16-2011 at 05:00 PM.

09-17-2011, 10:38 AM	#2
jimAH Junior Member Join Date: Aug 2010 Posts: 23	I'd recommend you attach the logs http://www.displaylink.com/support/ticket.php?id=269