Blank Screen w/ 5.2RC, Lenovo W500 w/ WinXP, ATI FireGL v5700

Martin · 10-29-2009, 04:16 PM

Hi Segfault,

I'm not really an expert in XP problems, but there are a couple of things you can try.

First stop the DisplayLinkService by going to Services (available from the Control Panel, Administrative Tools).

Then delete all the files you see in C:\Program Files\DisplayLink Core Software\Debug\.

Then go to Device Manager and extend the "Graphics adapters" entry. There you will see some instances of "DisplayLink Mirror Driver" and "DisplayLink Graphics Adapter". You should remove these, but NOT the ATI or Intel entries.

Now start the DisplayLinkService.

I would expect this not to fix the issue, but the logs now available in C:\Program Files\DisplayLink Core Software\Debug\ should be more useful. You should post them up here again.

Thanks,
Martin

10-29-2009, 04:16 PM	#3
Martin Member Join Date: Sep 2009 Posts: 75	Hi Segfault, I'm not really an expert in XP problems, but there are a couple of things you can try. First stop the DisplayLinkService by going to Services (available from the Control Panel, Administrative Tools). Then delete all the files you see in C:\Program Files\DisplayLink Core Software\Debug\. Then go to Device Manager and extend the "Graphics adapters" entry. There you will see some instances of "DisplayLink Mirror Driver" and "DisplayLink Graphics Adapter". You should remove these, but NOT the ATI or Intel entries. Now start the DisplayLinkService. I would expect this not to fix the issue, but the logs now available in C:\Program Files\DisplayLink Core Software\Debug\ should be more useful. You should post them up here again. Thanks, Martin