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bugmenot · 05-24-2013, 12:51 PM

Hello,

I just bought the USB 2.0 Display Adapter (WS-UG19D1), revB and wanted to install the adapter in order to use another monitor.
Sadly this isn't working. After installing sw version 7.21 I connected the monitor via HDMI.
All I'm getting is a black screen. Windows recognizes the display and also shows the resolution that I set in the tray but there's no image. Sometimes blue and white patterns are visible but that's noting like a desktop...

Can you help me with this issue?
Is my device broken?

Laptop: Acer 5943G, AMD 5850 Mobility Graphics Card.

Best regards

05-24-2013, 12:51 PM	#1
bugmenot Junior Member Join Date: Jul 2010 Posts: 18	No image visible Hello, I just bought the USB 2.0 Display Adapter (WS-UG19D1), revB and wanted to install the adapter in order to use another monitor. Sadly this isn't working. After installing sw version 7.21 I connected the monitor via HDMI. All I'm getting is a black screen. Windows recognizes the display and also shows the resolution that I set in the tray but there's no image. Sometimes blue and white patterns are visible but that's noting like a desktop... Can you help me with this issue? Is my device broken? Laptop: Acer 5943G, AMD 5850 Mobility Graphics Card. Best regards