USB3 HDD docking station not recognized on HP 3005pr

JamesH · 08-05-2013, 11:10 AM

Hi,

Thanks for the information.

Does the rest of the HP dock work (video/audio/ethernet) OK?

Do you have any other USB 3.0 devices you can connect to the dock's USB 3.0 ports to see whether it is a general hub issue or an issue specific to the HDD docking station?

I would contact Sharkoon support to see if there is a FW upgrade for the HDD docking station.

Thanks,
James

08-05-2013, 11:10 AM	#4
JamesH Senior Member Join Date: Jan 2012 Posts: 1,523	Hi, Thanks for the information. Does the rest of the HP dock work (video/audio/ethernet) OK? Do you have any other USB 3.0 devices you can connect to the dock's USB 3.0 ports to see whether it is a general hub issue or an issue specific to the HDD docking station? I would contact Sharkoon support to see if there is a FW upgrade for the HDD docking station. Thanks, James