USB Display Adapter not recognised

[JamesH]

Hi,

Thanks for the information.

Can you try power cycling the dock?

To do this follow these steps:
* Disconnect the dock from the notebook
* Disconnect the dock from the mains power
* Reconnect the dock to the notebook
* Reconnect the dock to the mains power

If you can please try connecting your monitor to the DVI / HDMI port on the dock.

Thanks,
James