Surface Pro 2 Problem with Monitor

knighthawk · 12-17-2013, 06:03 PM

Updated to 7.5 and still get the same behavior. So I thought maybe if I used another machine it would update the firmware. So I updated another machine to 7.5 and the monitor comes up but if I move the mouse cursor to the displaylink monitor it disconnects and reconnects.

After trying that if I go back to the Surface I get a message that says "Your drivers are not compatible with your device. Go to the manufacturers support site or www.displaylink.com to get the latest drivers before you can use your device."

12-17-2013, 06:03 PM	#4
knighthawk Junior Member Join Date: Dec 2013 Posts: 3	Still not working Updated to 7.5 and still get the same behavior. So I thought maybe if I used another machine it would update the firmware. So I updated another machine to 7.5 and the monitor comes up but if I move the mouse cursor to the displaylink monitor it disconnects and reconnects. After trying that if I go back to the Surface I get a message that says "Your drivers are not compatible with your device. Go to the manufacturers support site or www.displaylink.com to get the latest drivers before you can use your device."