Dell D3000 fails to display on external monitors after disconnect

skrewball · 06-03-2014, 12:21 AM

TargusLevel3:

Thank you for your quick reply!

I tried calling dell at your suggestion and they will not offer any help since the docking station is 4 months out of warranty. I tried to explain to the supervisor that I was unhappy with that answer and he was apologetic but did not offer any other options. I did not report the problems during the warranty period because I was able to get the docking station to work (seems reasonable to me).

The tech support technician and supervisor also claim that they are unaware of any hardware issues with the D3000.

I don't want to spend another $150 on a product that has failed and caused me so much stress and heartache. However, after a quick search for a new docking station, there does not seem to be many to choose from

Any other suggestions would be greatly appreciated,

AB

06-03-2014, 12:21 AM	#3
skrewball Junior Member Join Date: Jun 2014 Posts: 4	Dell tech support will not exchange TargusLevel3: Thank you for your quick reply! I tried calling dell at your suggestion and they will not offer any help since the docking station is 4 months out of warranty. I tried to explain to the supervisor that I was unhappy with that answer and he was apologetic but did not offer any other options. I did not report the problems during the warranty period because I was able to get the docking station to work (seems reasonable to me). The tech support technician and supervisor also claim that they are unaware of any hardware issues with the D3000. I don't want to spend another $150 on a product that has failed and caused me so much stress and heartache. However, after a quick search for a new docking station, there does not seem to be many to choose from Any other suggestions would be greatly appreciated, AB