USB docking station disconnects after 2 to 4 minutes

LSkip · 01-03-2015, 12:44 AM

Thank you James.

I installed the 7.7 M3 version. Still the same behavior.

When I plugged in the USB port after the update, I got an Installing Drivers box.

USB Composite installed OK
DisplayLink Display Adapter installed OK (two copies)
The DisplayLink USB Audio Adapter and Network Adapter NCM #4 failed.

When I looked at Device Manager immediately, those two failed drivers were displayed, but with a status of unable to start.

When I restarted my computer (with USB unplugged) then plugged in the USB, I saw the same behavior as before (worked for about 2 minutes, then shut down).

Device Manager now shows these drivers as installed and running

Dell USB 3.0 Dock 7.7.59503.0
Dell USB Audio (manufacturer DisplayLink) 7.7.58332
Dell Gigabit Ethernet (manufacturer DisplayLink) 7.5.54496.4

01-03-2015, 12:44 AM	#3
LSkip Junior Member Join Date: Jan 2015 Posts: 2	Thank you James. I installed the 7.7 M3 version. Still the same behavior. When I plugged in the USB port after the update, I got an Installing Drivers box. USB Composite installed OK DisplayLink Display Adapter installed OK (two copies) The DisplayLink USB Audio Adapter and Network Adapter NCM #4 failed. When I looked at Device Manager immediately, those two failed drivers were displayed, but with a status of unable to start. When I restarted my computer (with USB unplugged) then plugged in the USB, I saw the same behavior as before (worked for about 2 minutes, then shut down). Device Manager now shows these drivers as installed and running Dell USB 3.0 Dock 7.7.59503.0 Dell USB Audio (manufacturer DisplayLink) 7.7.58332 Dell Gigabit Ethernet (manufacturer DisplayLink) 7.5.54496.4