Screen Blanking Problem Windows 8.1

JamesH · 03-02-2015, 11:52 AM

Hi,

The logs show USB connection errors.

Can you try connecting to another USB port on your notebook?

Thanks,
James

netmariner · 03-02-2015, 02:53 PM

I tried the only two USB 3.0 ports on the computer. Same issue with each. I also tried the USB 2.0 port on the left side and it flickered as well. I checked for new USB drivers but did not find anything newer than the installed one (Microsoft ver. 6.3.9600.17031 - 2/21/2014) for the Intel USB 3.0 eXtensible Host Controller.

03-02-2015, 11:52 AM	#1
JamesH Senior Member Join Date: Jan 2012 Posts: 1,523	Hi, The logs show USB connection errors. Can you try connecting to another USB port on your notebook? Thanks, James

03-02-2015, 02:53 PM	#2
netmariner Junior Member Join Date: Feb 2015 Posts: 2	I tried the only two USB 3.0 ports on the computer. Same issue with each. I also tried the USB 2.0 port on the left side and it flickered as well. I checked for new USB drivers but did not find anything newer than the installed one (Microsoft ver. 6.3.9600.17031 - 2/21/2014) for the Intel USB 3.0 eXtensible Host Controller.