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Old 03-02-2015, 12:28 PM   #1
sebastian.schilling
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Join Date: Mar 2015
Posts: 1
Default Screens disconnect and reconnect every few minutes

I am using a HooToo USB 3.0 Dual Monitor Docking Station with a MS Surface 3 and two Samsung S22D300 Monitors. Newest Display Link Drivers are installed. Monitors disconnect and reconnect every few minutes, I tried everything from the Troubleshooting but nothing changed. I attached the log from the analytic tool and hope sb here can help.
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File Type: zip SCHILLING_20150302_124406.zip (726.1 KB, 1 views)
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Old 03-03-2015, 02:22 PM   #2
JamesH
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Join Date: Jan 2012
Posts: 1,523
Default

Hi,

The logs are showing USB connection errors.

Can you run through the steps in this FAQ?
http://www.displaylink.com/support/ticket.php?id=370

Thanks,
James
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