USB Monitors will not work with hp 840 G3 Laptop

AlbanRampon · 03-08-2016, 09:45 AM

If monitors don't appear in Device Manager, this is unlikely to be a driver problem: to use a driver, the device must first be recognized by Windows.

Do you have any Unrecognized device?
Is there anything happening when you plug them in (like a blink, a backlight, the Windows USB connect sound)?
Would you be able to plug it through a powered USB hub or plug the other side of the Y-cable to a USB charger to rule out the power related problem?

I've reported the zip submission error to an admin. Thank you for letting us know.

03-08-2016, 09:45 AM	#4
AlbanRampon Senior Member Join Date: Sep 2015 Posts: 1,685	If monitors don't appear in Device Manager, this is unlikely to be a driver problem: to use a driver, the device must first be recognized by Windows. Do you have any Unrecognized device? Is there anything happening when you plug them in (like a blink, a backlight, the Windows USB connect sound)? Would you be able to plug it through a powered USB hub or plug the other side of the Y-cable to a USB charger to rule out the power related problem? I've reported the zip submission error to an admin. Thank you for letting us know. __________________ Alban Rampon Senior product manager, universal docking stations and accessories Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution