No Mouse cursor with 8.1 (and workaround)

AlbanRampon · 01-12-2017, 11:15 AM

Hello,

I missed your message, I am sorry.
Would you please be able to provide the log files as described in my signature (3rd link) and post the ZIP file from the Customer Support Tool?

In order to progress, we need to setup a reproduction in house.
Could you try to add the following registry key, if you know how to do this?
I would like to gauge the impact.

Code:

Key: HKEY_LOCAL_MACHINE\SOFTWARE\DisplayLink\Core
Value: LowLatencyMouseCursor
Data: false
Data type: REG_SZ

Kind regards,
Alban

01-12-2017, 11:15 AM	#3
AlbanRampon Senior Member Join Date: Sep 2015 Posts: 1,685	Hello, I missed your message, I am sorry. Would you please be able to provide the log files as described in my signature (3rd link) and post the ZIP file from the Customer Support Tool? In order to progress, we need to setup a reproduction in house. Could you try to add the following registry key, if you know how to do this? I would like to gauge the impact. Code: Key: HKEY_LOCAL_MACHINE\SOFTWARE\DisplayLink\Core Value: LowLatencyMouseCursor Data: false Data type: REG_SZ Kind regards, Alban __________________ Alban Rampon Senior product manager, universal docking stations and accessories Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution