No Mouse cursor with 8.1 (and workaround)

AlbanRampon · 01-13-2017, 09:18 AM

Thank you for testing this.
This key simply disabled the work done to change the way the mouse cursor was handled.

I am very sorry this was not developed properly. We did test it internally before we released the change, and I don't yet know why this doesn't work for some machines when we did not have the missing cursor on any internal machine we tried on.

Would you please be able to generate ZIP file of your logs with our Customer Support Tool as described in the last link in my forum post signature?
We need to reproduce the issue to understand what is going wrong and selecting a machin as close to yours as possible will be key.

Kind regards,
Alban

01-13-2017, 09:18 AM	#5
AlbanRampon Senior Member Join Date: Sep 2015 Posts: 1,685	Thank you for testing this. This key simply disabled the work done to change the way the mouse cursor was handled. I am very sorry this was not developed properly. We did test it internally before we released the change, and I don't yet know why this doesn't work for some machines when we did not have the missing cursor on any internal machine we tried on. Would you please be able to generate ZIP file of your logs with our Customer Support Tool as described in the last link in my forum post signature? We need to reproduce the issue to understand what is going wrong and selecting a machin as close to yours as possible will be key. Kind regards, Alban __________________ Alban Rampon Senior product manager, universal docking stations and accessories Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution Last edited by AlbanRampon; 01-13-2017 at 09:59 AM. Reason: Bug 24622