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12-11-2012, 02:47 AM
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#1 |
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Junior Member
Join Date: Dec 2012
Posts: 4
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DisplayLink Driver Conflict?
Hello,
I have the Kensington Univeral Multi-Display Adapter and installed the DisplayLink driver. When the laptop has been idle for X amount of minutes, "turn off display" kicks in accordance to the power settings. When I interact with the laptop and the laptop display kicks back on I get the error "Display driver stopped responding and has recovered". When the computer goes to sleep based on power settings, and then I hit the power button so the laptop comes back on, the laptop display itself never does, but the computer is back up and running. I end up having to restart the computer. I have a new dell xps 15". What should my next steps be? I cant try another USB adapter as they all run on the same DisplayLink tech. Thanks! Last edited by Prophetofjah; 12-11-2012 at 02:50 AM. |
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12-11-2012, 10:47 AM
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#2 |
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Senior Member
Join Date: Feb 2009
Posts: 1,561
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Can you post the log files after this occurs as this looks like a software issue :
http://kb.displaylink.com/269 Wim |
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12-12-2012, 03:17 PM
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#3 |
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Junior Member
Join Date: Dec 2012
Posts: 4
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system compatability passed
Wim,
The system passed the combatability test. I have attached the log files. Thanks!! |
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12-12-2012, 03:23 PM
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#4 |
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Junior Member
Join Date: Dec 2012
Posts: 4
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more details on the error
The error does state that is an issue with "graphic accelerator for windows 7 "
Unlike the previously attached zip file, this log is after the error occurs. Thanks! |
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12-13-2012, 03:19 PM
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#5 |
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Junior Member
Join Date: Dec 2012
Posts: 4
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dont I feel like an ass
The latest intel driver solved the issue.
Thank you for your time. |
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Linear Mode
