Go Back   DisplayLink Forum > DisplayLink Graphics Technology > Windows Software
Register FAQ Calendar Today's Posts Search

 
 
Thread Tools Search this Thread Display Modes
Prev Previous Post   Next Post Next
Old 10-31-2018, 11:15 AM   #2
AlbanRampon
Senior Member
 
Join Date: Sep 2015
Posts: 1,685
Arrow

Hello,

Thank you for the details.

Is the issue with the DisplayPort output not working over USB-C the same on every USB-C port of the computer? I understand charging might not be provided on all ports, I'm trying to determine if it's port-dependant as we've not received that issue in the past.
Can you confirm it's the same behaviour on both DisplayPort output?

In the logs you sent, what were the last actions you did? I'd need context to make the logged dock activity in relation with human requests.
It looks like when you're in USB-C mode, the DisplayLink chip is cut out and you get the HDMI output from the DisplayPort Alternate Mode over USB-C feature (confusing I admit).

There was a firmware update from Dell on the controller of the dock. It would be interesting to check you are running the latest: Dell Universal Dock (D6000) Firmware Update Utility version A02.

Kind regards,
Alban
__________________
Alban Rampon
Senior product manager, universal docking stations and accessories

Where to download the latest DisplayLink drivers
How to clean up a corrupted installation
How to report issues to DisplayLink for a speedy resolution
AlbanRampon is offline   Reply With Quote
 


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 03:06 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2026, vBulletin Solutions, Inc.