MacBook Pro M3 does not adjust

[gurkan]

I have a LG 47 in monitor

And a Thunderbolt Thunderdock QuattroPro

As you can see from the left side of the photo, my PC laptop scales and adjusts correctly when I close the lid.

My MacBook M3, though, is not. I used to have an M2, and it adjusted perfectly, letting me use all the real estate.

I tried to use different ports in the dock and on the monitor to no avail.

I have the latest drivers

What would you recommend?

[DanielSznicer]

Originally Posted by gurkan

I have a LG 47 in monitor

And a Thunderbolt Thunderdock QuattroPro

As you can see from the left side of the photo, my PC laptop scales and adjusts correctly when I close the lid.

My MacBook M3, though, is not. I used to have an M2, and it adjusted perfectly, letting me use all the real estate.

I tried to use different ports in the dock and on the monitor to no avail.

I have the latest drivers

What would you recommend?

Hello,

Can you please share more details I will need logfiles to check the feedback from the driver. For instructions on how to gather the logfiles please navigate to the following article How to report macOS issues to DisplayLink


And aslo for speedy support please send an email with the logfiles and detailed problem description to: technical-enquiries@synaptics.com