imation link detected as usb drive

kendrick · 08-17-2012, 05:20 PM

I bought an imation link (LT1101) it worked very well on my previous MSI laptop running windows 7 32 bit. I recently changed my laptop to an Asus x401a with windows 7 64 bit so I installed the 6.3m1 driver, but was only able to transmit video but no sound. I uninstalled and deleted the wusb driver in the device manager and uninstalled the core driver package using remove programs window. Then I re-installed the drivers but after doing so the device was detected only as a usb drive. I checked your forums debugging procedure and found the software was installed correctly, the displaylink service is running but the usb display device does not appear in the device manager. I'd really appreciate any help.

kendrick · 08-18-2012, 04:35 PM

I've finally got the driver 6.3m1 reinstalled. The video works perfectly and the device is detected as a wusb video/audio device. My issue now is the sound is not being sent. I set the wusb audio device as the default. When I test the wusb audio using its properties button, the sound bars move up and down showing sound is being sent to the device but no sound is coming out of the TV where the mother unit is plugged. Any helpful advice to get the sound working? Thanks in advance.

Wim · 08-22-2012, 10:07 AM

The sound chip in this device (or the wireless link) are not provided by DisplayLink. I would suggest contacting Imation for support with this.

Wim

kendrick · 08-25-2012, 03:19 PM

Quote:

Originally Posted by Wim

The sound chip in this device (or the wireless link) are not provided by DisplayLink. I would suggest contacting Imation for support with this.

Wim

Thanks for the response. I know it's outside your scope for support but if it's possible to send me a link to the imation support for this. google doesn't seem to find anything directly related to the sound chip drivers of imation link. All searching imations support forums yields is them posting a link to download the displaylink drivers from your website. Thanks.

kendrick · 08-25-2012, 04:17 PM

As additional information here is the hardware ids of the imation link LT1101

usb video device-
USB\VID_17E9&PID_403C&REV_0175&MI_00
USB\VID_17E9&PID_403C&MI_00

usb audio device-
USB\VID_17E9&PID_403C&REV_0175&MI_01
USB\VID_17E9&PID_403C&MI_01

Dogjack · 10-20-2012, 11:32 PM

Hey guys, I had this happen too. It was the port on my TV that was blown. I changed port and now have sound on the TV. Check it out, thankfully I have 3 ports.

08-17-2012, 05:20 PM	#1
kendrick Junior Member Join Date: Aug 2012 Posts: 4	imation link detected as usb drive I bought an imation link (LT1101) it worked very well on my previous MSI laptop running windows 7 32 bit. I recently changed my laptop to an Asus x401a with windows 7 64 bit so I installed the 6.3m1 driver, but was only able to transmit video but no sound. I uninstalled and deleted the wusb driver in the device manager and uninstalled the core driver package using remove programs window. Then I re-installed the drivers but after doing so the device was detected only as a usb drive. I checked your forums debugging procedure and found the software was installed correctly, the displaylink service is running but the usb display device does not appear in the device manager. I'd really appreciate any help.

08-18-2012, 04:35 PM	#2
kendrick Junior Member Join Date: Aug 2012 Posts: 4	I've finally got the driver 6.3m1 reinstalled. The video works perfectly and the device is detected as a wusb video/audio device. My issue now is the sound is not being sent. I set the wusb audio device as the default. When I test the wusb audio using its properties button, the sound bars move up and down showing sound is being sent to the device but no sound is coming out of the TV where the mother unit is plugged. Any helpful advice to get the sound working? Thanks in advance.

08-22-2012, 10:07 AM	#3
Wim Senior Member Join Date: Feb 2009 Posts: 1,561	The sound chip in this device (or the wireless link) are not provided by DisplayLink. I would suggest contacting Imation for support with this. Wim

08-25-2012, 04:17 PM	#5
kendrick Junior Member Join Date: Aug 2012 Posts: 4	As additional information here is the hardware ids of the imation link LT1101 usb video device- USB\VID_17E9&PID_403C&REV_0175&MI_00 USB\VID_17E9&PID_403C&MI_00 usb audio device- USB\VID_17E9&PID_403C&REV_0175&MI_01 USB\VID_17E9&PID_403C&MI_01

10-20-2012, 11:32 PM	#6
Dogjack Junior Member Join Date: Oct 2012 Posts: 2	Hey guys, I had this happen too. It was the port on my TV that was blown. I changed port and now have sound on the TV. Check it out, thankfully I have 3 ports.