MB168+ Vaio Duo 13 - Display Resets every few minutes

Redback911 · 01-27-2014, 02:03 PM

Hi All,

I am seeing a similar problem to an earlier poster, but instead of a disconnect every 5 seconds, my video reset/disconnect is every few minutes.

Sony Duo 13
- Running Windows 8.1
- Intel Video Card (uninstalled, updated, no change)
- Running all the latest video and DisplayLink drivers
- Disabled USB Hub power saving (In Device Settings)

The Asus MB168+ works fine on my Windows 8 Desktop, but not on my Sony Duo 13. The laptop comes with two USB 3.0 ports and both experience the same problem.

Running the DisplayLink Support Tool:

Pass: Basic mode support
Pass: Device attached
Pass: Device started correctly
Pass: Graphics driver date
Pass: WEI is above recommended 3
Pass: No Other USB graphics software installed

I enabled the Advanced Logging and now have a Zip diagnostic file, obtained while I recreated the problem. Who/how should I send the Zip file to?

Thank!

01-27-2014, 02:03 PM	#1
Redback911 Junior Member Join Date: Jan 2014 Posts: 6	MB168+ Vaio Duo 13 - Display Resets every few minutes Hi All, I am seeing a similar problem to an earlier poster, but instead of a disconnect every 5 seconds, my video reset/disconnect is every few minutes. Sony Duo 13 - Running Windows 8.1 - Intel Video Card (uninstalled, updated, no change) - Running all the latest video and DisplayLink drivers - Disabled USB Hub power saving (In Device Settings) The Asus MB168+ works fine on my Windows 8 Desktop, but not on my Sony Duo 13. The laptop comes with two USB 3.0 ports and both experience the same problem. Running the DisplayLink Support Tool: Pass: Basic mode support Pass: Device attached Pass: Device started correctly Pass: Graphics driver date Pass: WEI is above recommended 3 Pass: No Other USB graphics software installed I enabled the Advanced Logging and now have a Zip diagnostic file, obtained while I recreated the problem. Who/how should I send the Zip file to? Thank!