Go Back   DisplayLink Forum > DisplayLink Graphics Technology > Windows Software
Register FAQ Calendar Today's Posts Search

 
 
Thread Tools Search this Thread Display Modes
Prev Previous Post   Next Post Next
Old 02-27-2015, 02:15 PM   #1
netmariner
Junior Member
 
Join Date: Feb 2015
Posts: 2
Default Screen Blanking Problem Windows 8.1

I am using a Kensington SD3500V dual monitor dock with my Dell Inspiron 5547 laptop running 2 ViewSonic HD monitors. Everything is working fine but since I first set this up I have experienced periodic random screen blanking. Sometimes its just on one monitor and other times both go black simultaneously. This can occur several times per hour or less.

I have updated the DisplayLink driver software for using the Kensington dock to the latest (7.7.59503.0) as well as the Intel graphics driver software. I have also disabled any power setting that turns of the monitors. I have tried using both USB 3.0 jacks available on the laptop but no difference.

Does anyone have any experience with this issue?

(Log Enclosed)
Attached Files
File Type: zip DKDELLLAPTOP_20150226_130305.zip (925.8 KB, 1 views)
netmariner is offline   Reply With Quote
 


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 11:56 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2026, vBulletin Solutions, Inc.