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Search took 0.01 seconds. Search: Posts Made By: dbienkowski
Forum: Mac Software 03-17-2025, 12:39 PM
Replies: 1
Views: 6,945
Posted By dbienkowski
Hi PretzelFunding, As the Startech Adapter to...

Hi PretzelFunding,
As the Startech Adapter to HDMI is a passive device, powered from the USB bus I assume that the problem could be an insufficient power supply. Can you try connecting this adapter...
Forum: Mac Software 03-17-2025, 09:15 AM
Replies: 4
Views: 34,650
Posted By dbienkowski
Hi, We are aware on this problem and still...

Hi,
We are aware on this problem and still working on the proper solution.
For the time being, I can suggest installing DisplayLink Manager 1.9.0.
There the problem will not be visible.
Forum: Mac Software 03-14-2025, 09:07 AM
Replies: 6
Views: 24,399
Posted By dbienkowski
Hi GreenThumb1000, Thanks for contacting us and...

Hi GreenThumb1000,
Thanks for contacting us and pointing out this problem.
Can you check if the problem also occurs with DisplayLink Manager 1.9.0?
Forum: Mac Software 03-14-2025, 09:05 AM
Replies: 3
Views: 9,565
Posted By dbienkowski
Hi jerlevp, We are aware of this issue and...

Hi jerlevp,
We are aware of this issue and still working on the solution. We know that the problem will not be apparent if you use DisplayLink Manager 1.9.0. You can install it at your site and use...
Forum: Mac Software 03-14-2025, 09:03 AM
Replies: 1
Views: 4,781
Posted By dbienkowski
Hi obed, Thank you for pointing this out. We...

Hi obed,
Thank you for pointing this out. We will look on it and back to you.
Forum: Mac Software 03-12-2025, 08:10 AM
Replies: 11
Views: 21,994
Posted By dbienkowski
Hey, thanks for the answer. Please contact us...

Hey, thanks for the answer. Please contact us directly and we will try to find a solution. You will be asked to send system logs and share the exact information regarding your docking station.
Forum: Mac Software 03-12-2025, 08:08 AM
Replies: 1
Views: 25,959
Posted By dbienkowski
Hi, If your device is not visible in the USB...

Hi,
If your device is not visible in the USB section of the system report make sure that:
-The device is connected to a power source (if it is a powered docking station)
-The device is properly...
Forum: Mac Software 03-12-2025, 07:57 AM
Replies: 11
Views: 16,196
Posted By dbienkowski
It looks like we will have the complete...

It looks like we will have the complete information we need. Let the description you have included here also be included in the application. It will make it easier for us to analyse your problem...
Forum: Mac Software 03-12-2025, 07:55 AM
Replies: 1
Views: 4,470
Posted By dbienkowski
Hi zajo, Indeed, your docking station does not...

Hi zajo,
Indeed, your docking station does not seem to work properly as it is detected as a USB 2.1 device

The reason could be a faulty integrated USB-C cable.

What I recommend before...
Forum: Mac Software 03-11-2025, 12:24 PM
Replies: 11
Views: 21,994
Posted By dbienkowski
Hi henkjelt, Let me understand your problem...

Hi henkjelt,
Let me understand your problem better.
I don't know what model of docking station you have, but I assume that 2 ports are running on DisplayLink and the other is an alt-mode lead. And...
Forum: Mac Software 03-11-2025, 09:12 AM
Replies: 11
Views: 16,196
Posted By dbienkowski
Hi abeloua1, Thanks for such extensive...

Hi abeloua1,

Thanks for such extensive information you have shared.
In order to give you accurate information I would need to review your system logs. To send them, it is best to do so by...
Forum: Mac Software 03-10-2025, 07:09 AM
Replies: 11
Views: 16,196
Posted By dbienkowski
Hi, Can you share some information about the...

Hi,
Can you share some information about the setups? On which docking stations and with which monitors does this problem exist?
Forum: Mac Software 03-10-2025, 07:07 AM
Replies: 1
Views: 1,658
Posted By dbienkowski
Hi, I am glad to hear that your problem has...

Hi,
I am glad to hear that your problem has been resolved.
Forum: Mac Software 03-10-2025, 07:06 AM
Replies: 8
Views: 46,077
Posted By dbienkowski
Do you have the latest firmware on your Dell...

Do you have the latest firmware on your Dell D6000? It's available here...
Forum: Mac Software 03-10-2025, 07:02 AM
Replies: 2
Views: 1,404
Posted By dbienkowski
Hi edelwe1ss, I'm glad you were able to solve...

Hi edelwe1ss,
I'm glad you were able to solve the problem. We have indeed seen instances of problems with the USB-C cable included with the ThinkPad Hybrid USB-C with USB-A adapter dock. Hence,...
Forum: Mac Software 03-10-2025, 06:58 AM
Replies: 18
Views: 44,964
Posted By dbienkowski
Hi vpkraja, Have you tried using DisplayLink...

Hi vpkraja,
Have you tried using DisplayLink Manager 1.12.0?
If it doesn't solve your problem then please contact us directly, where we can assess where the problem lies after you send us the logs.
Forum: Mac Software 03-07-2025, 10:35 AM
Replies: 2
Views: 5,024
Posted By dbienkowski
Hi Andrew657, To answer your question: yes,...

Hi Andrew657,

To answer your question: yes, audio over HDMI is supported.

As for the analogue audio issue you write about we will look into it.
Forum: Mac Software 03-04-2025, 01:37 PM
Replies: 2
Views: 2,895
Posted By dbienkowski
Hi andre3000, It seems that your problem can...

Hi andre3000,

It seems that your problem can be solved by firmware updates on the Dell D6000, which can be downloaded here...
Forum: Mac Software 03-04-2025, 08:31 AM
Replies: 3
Views: 11,266
Posted By dbienkowski
A monitor connected to the HDMI socket on your...

A monitor connected to the HDMI socket on your D6000 will not be detectable by the DisplayLink Manager software because the assumption is that HDMI acts as DP alt-mode when both DisplayPort sockets...
Forum: Mac Software 03-03-2025, 12:04 PM
Replies: 3
Views: 8,152
Posted By dbienkowski
Hi, The DisplayLink Manager software and...

Hi,
The DisplayLink Manager software and docking station does not force the Do Not Disturb feature in macOS to be enabled in any way, so I would start by checking the settings to make sure it is...
Forum: Mac Software 03-03-2025, 12:02 PM
Replies: 10
Views: 11,829
Posted By dbienkowski
Hi, We have managed to replicate this problem....

Hi,
We have managed to replicate this problem. It looks like a change in macOS itself, however we will look into whether we can do anything about it.

I will share an update if anything changes.
Forum: Mac Software 03-03-2025, 08:21 AM
Replies: 3
Views: 11,266
Posted By dbienkowski
Hi, The Dell D6000 docking station has 2...

Hi,
The Dell D6000 docking station has 2 DisplayPort outputs, which are led by DisplayLink, and HDMI, which is used by Alt-mode technology. Basically, your solution should work just fine The monitor...
Forum: Mac Software 03-03-2025, 08:14 AM
Replies: 1
Views: 2,401
Posted By dbienkowski
Hi, The behaviour you describe is expected. On...

Hi,
The behaviour you describe is expected. On a Mac Mini without a screen connected via HDMI, screens connected via DisplayLink may not show up on the login screen. In addition, a known limitation...
Forum: Mac Software 02-21-2025, 06:40 AM
Replies: 4
Views: 3,890
Posted By dbienkowski
Hi, In principle, this should work as...

Hi,
In principle, this should work as DisplayLink technology allows 4 external screens to be connected based on this technology.
Forum: Mac Software 02-21-2025, 06:36 AM
Replies: 13
Views: 39,206
Posted By dbienkowski
Hi jmorfinh, Please contact us directly,...

Hi jmorfinh,

Please contact us directly, you will be asked to send logs, we need to look into this problem.
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